Service Re-do & Retail Return

We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we are happy to correct the issue with no additional charge. If you make a retail purchase that does not fit your needs, we will accept retail exchanges at full credit for 30 days from your initial purchase.


Appointment Cancellation Policy

In order to continue providing the best possible scheduling options to our guests, we do require 48 hours notice should you need to cancel or reschedule your visit with us. Should you cancel your appointment with less than 48 hours notice, a $25 per service cancelled fee does apply and will be due before a new appointment is scheduled.